Potty with Pull-Ups® ft. Disney Privacy Policy
Date Updated: 04/04/2025
Your privacy and that of your family are important to Kimberly-Clark (“our” or “us” or “we”). This Potty with Pull-Ups® ft. Disney Privacy Policy (“Policy”) explains what personal information we collect during your use of the Potty with Pull-Ups® ft. Disney app (“App”) and how we use, share, retain, and protect that information. It also directs you to where you may exercise a right and indicate certain preferences in relation to how your personal information is used.
Policy Scope
This Policy applies to only the App. For Kimberly-Clark’s Privacy Policy applicable to our other digital properties and state/country-specific disclosures, please visit Global Privacy Policy – Scopes and Updates | Kimberly- Clark.
Before you provide us with personal data via the App, you should review this Policy and the App’s Terms of Use to ensure you are comfortable with our privacy practices in regard to the App. If you object to the terms of this Policy or the App’s Terms of Use, do not use the App.
Updates
We may update this Policy from time-to-time by posting a new notice, so please note the date last updated above and occasionally check for updates. If we make a material change to this Policy and we have your contact details, we will inform you of these changes.
Potty with Pull-Ups
Our Potty with Pull-Ups® ft. Disney app available on Android and iOS is intended for use by parents to help track their child’s potty-training progress and provide helpful resources. The app offers a limited BIG KID® experience for children with parent oversight.
The App is intended for a general audience and is not aimed at or intended for children. As a general matter, we do not knowingly collect or process personal information from children under the age of 16. Where we do knowingly collect or process personal information from children under the age of 16 (or under an age stipulated by local law), we follow all applicable data protection laws. For example, in the U.S., we obtain verifiable parental consent where applicable as required by law when collecting personal information from children younger than 13 years of age.
Personal Information We Collect from Parents and How We Use that Information
Parents are invited to create an account by providing their first name, last name, email address, password and their child’s first name, gender, and birthday. This personal information is collected to provide you with the App experience. We may also use the collected email address to deliver notices about updates, newsletters, and marketing communications (such as providing coupons) to parents if they have opted in to receive them. You may also elect to allow push notifications to the device on which you downloaded the App. Newsletter and email preferences can be updated at any time in the parent dashboard.
When parents use the App, we automatically collect an IP address and device identifiers for analytics purposes(including to understand how users interact with and to maintain and improve the App) and, with your consent, marketing purposes to help us measure our ad campaigns and provide parents with the best experience. This collection is disabled during the BIG KID® experience.
We do not sell personal information in exchange for monetary compensation. Parents can opt out of targeted advertising and limit the use of their personal information via our website: https://www.kimberly-clark.com/en-us/donotsellmyinfo. Privacy permissions can also be managed in the App.
Kimberly-Clark may also use the personal information you provide to secure and protect your personal information and our interests, including preventing and investigating illegal activities, fraud, and violations of our Terms of Use and other service conditions and to comply with legal process.
Information We Collect from Children
Potty Pull-Ups® does not collect personal information from children. To create a profile for their BIG KID®, parents provide their child’s first name, birthday, and gender. With parental supervision, BIG KIDs® are able to interact with Disney characters as a reward for successful potty training attempts. During the BIG KID® CENTER experience, use of third-party service providers is disabled. Our BIG KID® CENTER is built with Unity3D, a service provider to Kimberly-Clark. Unity3D does not automatically collect any personal information about users.
When We Share Your Personal Information
Kimberly-Clark may disclose your personal information as necessary to select service providers to provide and maintain the App and carry out the processing described in this Policy. We may disclose personal information if required by law or in the event of a company sale or proposed change of ownership. We may also disclose it to protect our rights and properties, or to investigate fraud or property infringement.
How Long We Keep Your Personal Information
We store personal information collected from parents for as long as necessary to provide our services, or for other legitimate business purposes, such as resolving disputes, safety and security reasons, or complying with our legal obligations. Parent data collected by third-party service providers is stored for no longer than fourteen months. Parent accounts and associated child profiles will be deleted after one year of inactivity.
How We Protect Personal Information
Kimberly-Clark takes appropriate security measures, including administrative, technical, and physical safeguards, to prevent unauthorized access, disclosure, modification, or unauthorized destruction of data. However, no method of transferring information over the internet or storing electronic information is entirely secure, so while we strive to use reasonable means to protect your personal information, no security measures are foolproof.
Your Privacy Rights
If parents have any questions about the collection and use of their or their child’s personal information, or if parents would like to request access to review or delete their child’s personal information, please submit a request via this link to our online form.
Parents may also reach out to our Global Privacy Program using the following addresses:
[email protected]
1-888-525-8373
Kimberly-Clark Corporation
P.O. Box 2020
Neenah, WI 54957-2020
Kids Privacy Assured by PRIVO: COPPA Safe Harbor Certification
Kimberly-Clark is a member of the PRIVO Kids Privacy Assured COPPA Safe Harbor Certification Program (“the Program”). The Program certification applies to the digital properties listed on the certification page that is viewable by clicking on the PRIVO Seal. PRIVO is an independent, third-party organization committed to supporting online services to safeguard children’s personal information collected online. The PRIVO COPPA Safe Harbor Certification Seal posted on this page indicates Kimberly-Clark has established COPPA compliant privacy practices and has agreed to submit to PRIVO’s oversight and consumer dispute resolution process. If you have questions or concerns about our privacy practices, please contact us at 1-888-525-8373 or [email protected]. If you have further concerns after you have contacted us, you can contact PRIVO directly at [email protected].