Our Ingredient Assurance

The well-being of our consumers is a top priority, which is why it is our policy to deliver products that meet all regulatory requirements and meet or exceed consumer expectations. Our aspiration is to use the safest ingredients, as defined by a science-based approach to product safety and provide open and transparent details about those ingredients.

Our approach is supported by meticulous internal and independent safety evaluations designed to support the quality and safety of all our ingredients and the final design of the products.

As part of our ingredient management strategy, we maintain a materials list which represents a subset of substances that we restrict or prohibit from use in our products, and do not intentionally use as ingredients. Despite our best efforts, there are sometimes trace amounts of materials that are either naturally occurring or that can appear in very small levels even though we do not intentionally use them as ingredients. There are many more chemicals that we prohibit but do not list since they would not be considered for use in the products we produce. To ensure this list remains current, we proactively monitor and assess new information regarding ingredients published by scientific research and regulatory agencies globally, as well as public interest.

We often get asked about some ingredients in particular. We would like to share more information so that you can make informed choices.

1,4-Dioxane

1,4-dioxane is not an ingredient, but rather a by-product that can form in tiny (trace) amounts when making a variety of ingredients in some cleaning products. Importantly, the presence of 1,4-dioxane in our products is already well below established safe limits and is in compliance with all government requirements.

Microbeads

Microbeads are solid plastic particles of 5 mm or less and are used to exfoliate or cleanse in personal care products. We previously included microbeads in some of our hand soaps with grit, we have removed microbeads from formulas, so today the products we are manufacturing are microbead-free.

Alkylphenols and alkylphenol ethoxylates

Alkylphenols are synthetic compounds derived from phenols and have a wide range of applications, such as use in raw materials for surfactants and synthetic resins like phenolic resins. Alkylphenols are used to manufacture detergents, laundry products, cleaning products, hair care products, lubricants, softeners and spinning oils (e.g., yarn), and more. Alkylphenols are not intentionally added to our products.

Bisphenols

Bisphenols, such as Bisphenol A (BPA) and Bisphenol B (BPB), are synthetic chemical compounds and produced in large volumes. Bisphenols are primarily used to manufacture epoxy resins, polycarbonate plastics, and thermal paper. They are found in various products including food and beverage packaging (e.g., water bottles, coatings on metal food cans) and containers, eyewear, water dispensers, and reusable beverage bottles. Bisphenols are not intentionally added to our products.

Dioxins and Furans

Dioxins and furans are groups of chemicals that can be produced from natural processes such as forest fires and volcanic eruptions and are also by-products of chlorine bleaching and are found in very small amounts in the environment, including air, water and soil. We use elemental chlorine or totally chlorine free bleaching for the materials in our products

Phthalates

Phthalates, also referred to as plasticizers, are a group of chemicals used to make plastics more durable, flexible, and longer lasting and primarily used to soften polyvinyl chloride (PVC). The most commonly used phthalates are diisononyl phthalate (DINP), diisodecyl phthalate (DIDP), dipropylheptyl phthalate (DPHP), di (2-ethylhexyl) phthalate (DEHP), dibutyl phthalate (DBP), and benzyl butyl phthalate (BBP). Phthalates are not intentionally added to our products.

* We do not add these materials to our products; however, we have strict product safety limits when tiny amounts could be found from a variety of sources including from the environment. To learn more, see Residuals.